Unique Media Systems

Your Direct Line to Service & Support

Request service, schedule a visit, get a budgetary estimate or manage your systems through the UMS OS portal — one page, every option.

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MunicipalitiesSchools & UniversitiesHigh School & Collegiate EsportsSenior Living CommunitiesPublic SafetyBroadcast FacilitiesGovernment AgenciesCorporate Meeting SpacesHealthcare
Why UMS

Why Customers Choose UMS

A proactive partnership that protects your investment and keeps mission-critical rooms online.

24/7 Support

Help is always one phone call away when a mission-critical system goes down.

Certified AV Experts

Factory-trained, industry-certified engineers design, install and service every system.

Preventive Maintenance

Scheduled care that finds and fixes issues before your next meeting does.

UMS OS Portal

Service requests, equipment, projects and documents in one secure portal.

UMS OS

Connected Service Platform

Everything about your AV system in one secure portal.

Request Service
Equipment
Projects
Support
Documents
Service History
Existing Customer Login

Access is provisioned after verification. Customer data is never exposed publicly.

Managed Service Plans

Coverage that scales with your risk

Plans, pricing and response terms are drawn live from UMS OS — the single source of truth for our managed service catalog.

System Health Check

Professional AV system review

Our engineers perform a comprehensive review across every layer of your installation, then deliver a documented action plan.

Equipment Inventory Review
Firmware Review
Warranty Review
Documentation Audit
Rack Organization
Cable Management
Network Review
Control System Review
Risk Assessment
Lifecycle Planning
Executive Summary Report
Budget Recommendations
Improvement Roadmap
Products & Solutions

What we design, install and support

Public solution categories only. Warehouse inventory and customer equipment are not exposed here.

Esports & Gaming

Build an Esports Environment Designed for Competition, Production & Streaming

Professional esports AV integration for high school, collegiate and community programs across New England.

Unique Media Systems brings professional AV and broadcast integration expertise to high school, collegiate and community esports environments. From competition displays and audio to cameras, streaming, production, control systems and spectator experiences, UMS can design the technology surrounding the gaming environment as one coordinated system.

Whether developing a dedicated esports lab, upgrading an existing media classroom, or planning a larger competition venue, UMS can work with IT departments, facilities teams, architects, consultants and contractors to develop a practical system around the organization’s goals and budget.

Competition Displays

Player and spectator displays sized and mounted for competitive play.

Broadcast & Streaming

Live streaming, encoding and distribution built on broadcast-grade workflows.

Cameras & Production

PTZ and studio cameras, production switching, replay and graphics.

Audio & Communications

Microphones, networked audio, commentary positions and intercom.

AV Control

One-touch control of sources, routing, displays and audio presets.

AV-over-IP & Signal Distribution

Structured signal transport and routing across the facility.

LED Video Walls

Large-format LED and video-wall systems for arenas and lobbies.

Media / Production Labs

Production classrooms that double as broadcast learning environments.

Spectator & Venue AV

Audience displays, venue audio and event AV for competition days.

Modern esports facilities can also serve as media-production and broadcast-learning environments — live production, streaming, camera operation, commentary, directing, video switching, graphics, audio production, recording and content creation. UMS designs and integrates the AV and production infrastructure surrounding the gaming environment and coordinates with the appropriate vendors for gaming PCs, peripherals and furniture.

Technology Partners

Manufacturers we design, install and service

UMS is an independent systems integrator. We specify the right platform for each project — logos shown do not imply exclusive partnership, dealership or certification.

Manufacturer names and logos are trademarks of their respective owners and are shown for reference only.

New Project

Planning a chamber, courtroom, studio or campus upgrade?

Share your goals and timeline — a UMS engineer will follow up to scope, budget and phase the project.

Careers

Join our team

We welcome applications from experienced AV, broadcast, networking and technical professionals across New England.

Careers / Join Our Team

Need help today?

(603) 688-8585
or
Contact

Talk to UMS

Business-hours support for all customers. After-hours emergency response is available for Mission Critical managed service customers and routes through the standard business number.

Business Phone
(603) 688-8585
Mon–Fri · 8a–6p
Emergency support is available for Mission Critical Managed Service customers. After-hours calls are routed through (603) 688-8585.